Knowledge Base

Parks Programs/Activites Policy - What is your Parks Refund/Withdrawal Policy?

If you are not satisfied with a class or are unable to participate for any reason, please contact us immediately.

Our policy is to provide 100% credit or refund (your choice) to anyone who makes a WRITTEN request before the start of the second class.  Requests received after the second class will entitle participants to a prorated refund.  Prorated refunds will be based on the number of classes remaining at the time the written application for refund is made.  This offer does not include adult sports leagues or supplies purchased for the class.

A 10% transaction fee may be applied to refunds. For more information call: (239) 252-4000.

Updated 11/30/2023 10:16 AM
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