Collier 311

Collier 311 Service Requests may be submitted through the website or the mobile app at any time.
Service Requests are processed during regular business hours.

NEW: You can now reach Collier 311 by texting 239-449-9994 with your first and last name and request. This service is in beta-testing and offered on a trial basis. Qualified staff will reply to text inquiries during regular business hours, generally within one business day.

Customer Service Representatives are available by calling 311 (8am to 5pm Monday-Friday) with the exception of holidays.
To reach our service when outside of Collier County, call 239-252-4311.
For an emergency, call 911.