Collier 311
*** Collier County Government will be closed Tuesday, December 31st in observance of the holiday. Normal operations will resume on Thursday, January 2, 2025. ***
Collier 311 Service Requests can be submitted anytime through the website or mobile app.
Service Requests are processed during regular business hours.
Service Requests are processed during regular business hours.
NEW:
You can now reach Collier 311 by texting 239-449-9994 with your first and last name along with your request. This service is in beta-testing and offered on a trial basis. Qualified staff will reply to text inquiries during regular business hours, generally within one business day.
Customer Service Representatives are available by calling 311 (8am to 5pm Monday-Friday) with the exception of holidays.
To reach our service outside of Collier County, call 239-252-4311.
For an emergency, call 911.